120A Hartopp Road
Leicester
LE2 1WF
England
United Kingdom
For new enquiries: Telephone 07050 25 49 87 (outside UK +44 7050 25 49 87)
Existing customers are provided with both a land line and a mobile number for priority support (please see the signature at the bottom of any e-mail received from us).
Here at Eurowebteam we like to think we get it right all the time, every time, but the truth of it is everyone gets it wrong once in a blue moon. We can only improve on our services with valid feedback from you, our customers.
Please contact Eurowebteam using any of the contact methods stated, or e-mail us at customer.support-AT-eurowebteam.eu. We will respond to all points of contact within 3 business days and aim to resolve any issues you have within 10 business days.
For .UK domain names: If you’re not happy with the initial outcome of your complaint and its resolution regarding your .UK domain name, please feel free to escalate your issue to Nominet (the .UK registry) at www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure
If you wish to raise a complaint about abuse you have received (phishing scams, spam e-mails, etc.), please contact us at customer.abuse-AT-eurowebteam.eu with as much detail as possible about the abuse. We will investigate your complaint immediately.